More questions? Search here:
I have received a payment, but not an account statement yet. How can this be?
It is possible that the account statements are still on their way, they are usually only available a few days after the pay-out. The process is the following:
- Detailed breakdowns/statements are available via the GEMA Download.
- Money flows.
- The account statement will be issued and transferred (by post or the Online Portal)
Are you registered for the Online Portal? Then you can access your account statements there:
- Simply go to My financial details in the Online Portal.
- You can access this in the area My account statements.
Need anymore help? Get in touch!
+49 (0) 30 726215-61
Mo - Thu: 9am to 5pm | Fr: 9am to 4pm