Current information regarding the reporting process by the public service broadcasters and the claims process for members
The pay-out in the broadcasting rights’ categories (TV and radio) as of 1 July 2021 for the 2020 financial year includes, for the second time time, work usages that have been reported to GEMA by the public broadcasters ARD, ZDF and Deutschlandradio with the support of monitoring technology. The changeover of the reporting process already took place during the second semester of the 2019 financial year.
The usage reports submitted by the public service broadcasters at programme level in the TV sector for 2020 significantly improved compared to the previous year. Classical music and cultural programme channels on the radio also reached a better and mainly stable reporting result by (subsequent) reports for 2019 and 2020 compared to the previous years.
There are, however, still quantitative and qualitative reporting deficits regarding music contents for radio and TV. Together with the public service broadcasters, GEMA is working in various working groups and project teams to achieve an optimisation of reporting processes. A significant part of this collaboration is the “Digiback channel” that went into production this year, allowing a standardised feedback of deficits in the usage reports and their quick remedy by the broadcasters.
Looking into the future, we continue to expect distributions on the basis of late reports and corrections. After the pay-out as of 1 July 2021, GEMA is going to offer advance payments on the basis of subsequent reports via the GEMA Online Portal and will provide the relevant info.
With respect to TV advertising, GEMA took another successful step towards the recognition of usages via monitoring technology with the service and technology providers Soundmouse and Spotwatch. You, our members, have made significant contributions to this new process by uploading your soundfiles via our soundfile upload.
In case of a missing or faulty pay-out of your music uses, you can submit claims as follows:
Would you like to submit claims for the transmissions of your works in a public service broadcaster (TV and radio) or TV advertising or a commercial?
Please upload the soundfile if you have not already done so for each work you submitted a claim for. The fastest way to do this is to upload soundfiles to our Online Portal.
This is essential for the claims process to run smoothly and also with respect to a quick and automated reporting process of the public service broadcasters and for TV advertising or commercials. With the soundfile upload you also make an important contribution to a reliable reporting and distribution process with regard to your future pay-outs.
If it is not possible for you to upload the soundfile for the use of your work, please use the Claims service via our Online Portal in such cases. We would also ask you to tell us in this transitional phase of the reporting process of the public service broadcasters why the soundfile is not accessible to you. By providing this information, you support our dialogue with the public service broadcasters.
Further details on Claims can be accessed here.
If you have any questions regarding Claims, please contact us by e-mail at firstname.lastname@example.org .
We have compiled our answers to frequently asked questions about the new monitoring process for you here.
Do you need assistance with uploading soundfiles? You can reach us by sending an e-mail to email@example.com and we will be happy to help you.
- 1 June 2021: Main distribution in the categories U, UD, M, E, ED, EM, BM, KI, DK and DK VR
- 1 July 2021: Supplementary distribution in the M category (special regulation pursuant to § 129 GEMA distribution plan “Corona M supplement”)
- 1 November 2021: Late adjustment distribution in the categories U, UD, M, E, ED, EM, BM.
Please note that the work performances in the live categories can only be taken into consideration if the following conditions are met:
- GEMA must have received a timely notification of the event where the work has been performed.
- The event organiser must have settled the amount invoiced by GEMA in due time.
- The event organiser must have submitted the setlist/playlist to GEMA within the deadline. It is best to use the Online Service.
- The details in the setlist/playlist must be complete.
- Your work must have been registered with GEMA in time. It is best you use the Online Service at www.gema.de/werkeanmeldung.
The 2021 General Assembly modified the claims deadlines. They are now nine months after the (main) pay-out date in all live categories. You can submit claims for events or missing usages of the year 2020 as follows:
- Categories U, UD, M: until 1 March 2022
- Categories E, ED, EM, BM: until 1 March 2022
Please submit your claims online:
- Log on to the Online Portal and use the Claims service
- For missing live events, use the service My setlists in the Online Portal where you can submit your setlists in the form of a claim.
For claims regarding unpaid domestic performance and broadcasting royalties the below-mentioned standard forms should be used and sent to the e-mail address firstname.lastname@example.org.
Prior to submitting a claim, please check on "payment dates" and in your statements resp. usage breakdowns on "GEMA Download" if royalties have been paid out already. For more information on applicable deadlines and the specific information to be observed when submitting claims, please refer to this overview.
You can submit information about a missing or incorrect distribution quickly and easily using the following options:
- You log into the online portal and use the Claim service (www.gema.de/en/music-authors/royalties/claim).
- For missing live events, use the My Setlists service in the online portal, where you can submit playlists as a complaint (www.gema.de/reklamation-meinesetlists).
Please direct your application for a distribution in the broadcasting rights category (radio or TV) for stations below the threshold for a programme analysis-based distribution to the relevant department, Broadcasting Rights Distribution (email@example.com). Please consider the regulations according to § 94 of GEMA’s distribution plan.
Applications for hardship rules for mechanical playbacks should be directed to the responsible department Distribution Perfoming Rights (firstname.lastname@example.org). Please take into account the regulations according to § 130 of GEMA’s distribution plan.
You can reach us between Monday and Thursday from 9.00 to 17.00
and on Fridays from 9.00 to 16.00.
Distribution of performances and broadcasts in Germany
Do you have any questions on your distributions for TV, including third party productions and product advertisements (FS, TFS), cinema and commercial films (T, TD), radio (R), entertainment category performances (live music) including mechanical playbacks (U) as well as serious music performances (E) and stage music (BM) in Germany?
Member Service - Distribution for Performing and Broadcasting Rights
Bayreuther Str. 37
Phone: +49 (0) 30 21245 600
Distribution for audio/audiovisual recordings, music-on-demand, ringtone melodies, websites or usages abroad
If you have questions in relation to your distributions for audio/audiovisual recordings (PHONO + BT), online (MOD, KMOD, VOD, WEB) in Germany or usages of your works outside of Germany (A AR, A VR)?
Member Service - Distribution Mechanicals, Online and International Royalties
Rosenheimer Str. 11
Phone: +49 (0) 30 21245 600