Where do I find my customer number?

If you are a GEMA creator member, you can be a music user and our customer at the same time, by notifying us of your own performances releasing sound recordings, for example.

As a customer, you will also have a customer number. You can find it on the top right next to the address on an invoice.

If you have linked your customer account with the Online Portal, you can also find your customer number there:

  1. Please log in.
  2. At the top right, next to Contact, there is a pictogram representing a person.
  3. Click on it to change to the music user view.
  4. At the top left hand side, you now see your customer number.

Need anymore help? Get in touch!

030 726215-61

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Fri: 9.00 am to 4.00 pm