Furthermore, we assume that the public broadcasters are working on optimising those areas where they currently edit the reports manually (e.g. in the field of live broadcasts/recordings on radio and television). At the same time, GEMA is supporting the broadcasters' automated reporting process by providing the so-called AVW number (GEMA identifier for audiovisual works) for film productions that have already been included in previous GEMA distributions.
What does this mean for the claims process?
The claims submitted by GEMA members will provide us with valuable insights into the extent to which the reports of the public service broadcasters do, for specific usage circumstances, show reporting gaps for which we want to achieve suitable solutions under the scope of our cooperation. This applies equally to the interactionand comparison of the incoming claims from our members with theannounced subsequent reports from the public service broadcasters.
To ensure that the complaint process runs smoothly and also with a view to a fast and automated notification process with the public broadcasters, it is essential that GEMA members submit claims by using the corresponding soundfiles. With the soundfile upload you make an important contribution to a reliable reporting and distribution process, also with regard to your future distributions.
Therefore, if you have not already done so, pleaseupload the soundfile for each work you have submitted a claim for. The fastest way to do this is to upload soundfiles to our online portal at www.gema.de/portal.
In case of a claim, please also complete the updated complaint form as per usual and indicate where you uploaded the soundfile. Your data, including the uploaded soundfiles, will be forwarded by us to the broadcasters for processing.
If it is not possible for you to upload the soundfile for the use of your work, we ask you nevertheless to use the claims form, which we have adapted accordingly. We would also ask you to keep us informed of the reporting process of the public service broadcasters during this transition phase, which is why the soundfile is not accessible to you. By providing this information, you support us in our dialogue with the public service broadcasters.
The claims form and any further details on the claims can be accessed at www.gema.de/en/music-authors/royalties/pay-outsdistribution-of-domestic-income. If you have any questions regarding the claims, please contact us by e-mail at as-service@gema.de.
We have compiled our answers to frequently asked questions about the new monitoring process for you here www.gema.de/faq-monitoring-ardzdf.
Do you need assistance with uploading soundfiles? You can reach us via e-mail to fingerprint@gema.de where we will be happy to help you.