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Claims

Do you think something is wrong? How to make a complaint, what deadlines apply and what else you need to know.

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Deadlines

  • What are the deadlines for my claims?

    It depends on each usage category how long you have time to submit a claim. We have listed the sectors with their categories and the relevant deadlines for you. Below, you can also find a link to the pay-out dates.

    Usage categories broadcasting/presentation (categories FS/ FS VR, TFS/TFS VR, T, TD/TD VR, R/R VR) and international income (category A, A VR):

    Claims deadline: 18 months after the pay-out date

    Usage categories performance of entertainment music (categories U/M/UD/MD) and performance of serious music and stage music (categories E/ED/EM/BM):

    Claims deadline: 9 months after the pay-out date

    Usage categories reproduction and distribution (categories PHO VR/ BT VR) and Online (categories MOD /MOD VR, MOD S/MOD S VR, VOD/VOD VR, VOD S/VOD S VR, WEB/WEB VR):

    Claims deadline: 3 months after the pay-out date

    Category GOP/GOP VR:

    Claims deadline: 3 months after the supplementary distribution

    To the pay-out dates

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