Hilfe & Kontakt
Help & contact
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Schnelle Antworten
Here you can get the answer to your question quickly, easily and at any time.
Reduce waiting time
Help to reduce waiting time on the phone and use the help centre.
Wide range of topics
You will get answers to all common questions from music authors, music users and about GEMA.
Personal assistance
If you do need personal help, you will also find the appropriate telephone contact in the help centre.
Music users: Frequently asked questions
What does it cost to use music in public?
Music can be used in many different ways, e.g. as live music, as background music, on recordings or on the internet. Many people can ...
How do I know which tariff is the right one?
You have two options to determine this: You can either use our various price calculators ...
Do I have to report anything afterwards?
In the case of live events, i.e. events with bands/musicians, you must submit a setlist. You can do this in the Online Portal service
My setlists ...
Creators: Frequently asked questions
When does GEMA membership make sense for me?
We always look forward to welcoming new members. Before you decided to become a member, you should ensure that a membership makes economic sense ...
How does GEMA membership come about?
Once you have completed the admission procedure, membership is achieved by concluding a so-called Deed of Assignment ...
Where can I view details on my pay-out?
Where can I view details on my pay-out?
You can access detailed breakdowns (individual statements and usage statements) in the free online service GEMA download. If you do not ...