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Why can’t I change permissions for a member in the Online Portal?

It is likely that your admin power of attorney (POA) has not been documented with us. Only with the admin POA you will get this permission.

If you have already sent your admin POA to GEMA, we kindly ask you for your patience. We will set up
your access as quickly as possible! If you have not submitted your admin POA yet, you can do this here:

Please complete page 2 and 3 of the Activation form and e-mail us a scan of it. Please use the following subject line: Freischaltung Admin-Vollmacht.

Need anymore help? Get in touch!

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