How can I reach GEMA if I have any questions?

In order to be able to look after our customers and our members, we are offering a customer and a member service to you. Music users benefit from a central point of contact through our national GEMA customer centre whereas music creators can get in touch with the member service.

Address for music users (customer centre)
GEMA KundenCenter, 11506 Berlin
Telephone: +49 (0) 30 588 58 999
E-mail: kontakt@gema.de
Office hours: Mon-Fri: 7am to 6pm


Address for music creators (member services)
GEMA, Postfach 30 12 40, 10722 Berlin
Telephone: +49 (0) 30 212 45 600
E-mail: mitgliederservice@gema.de
Office hours: Mon-Thu: 9am to 5pm- Fri: 9am to 4pm


Press inquiries and feedback

Postal address:
GEMA, Kommunikation, PO box 80 07 67, 81607 Munich

Street address:
GEMA, Rosenheimer Straße 11, 81667 Munich

E-mail:
kommunikation@gema.de


Head Office Berlin

Postal address: 
GEMA, PO box 30 12 40, 10722 Berlin 

Street address:
GEMA, Bayreuther Straße 37, 10787 Berlin 

E-mail:
kontakt@gema.de 

Telephone number: 
+49 (0) 30 588 58 999


Head Office Munich

Postal address:
GEMA, PO box 80 07 67, 81607 Munich

Street address:
GEMA, Rosenheimer Straße 11, 81667 Munich 

E-mail: 
kontakt@gema.de 

Telephone number: 
+49 (0) 30 588 58 999