I no longer have access to my e-mail account. What do I do now?
I had opted for my e-mail and a password to login. I no longer have access to my e-mail account. What do I do now?
Did you submit a second e-mail address when you registered your e-mail account in order to have us send you a new password to that address? If yes, then you can recreate the access by using that.
If you had installed an additional factor apart from your e-mail address, you could also use it in order to provide a current e-mail address.
In case neither of these options apply, please send an e-mail to mitgliederservice@gema. (Reference: 2FA). We are also available to you around the clock by phone.
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