Asset Publisher

These FAQs are specifically written for GEMA members. You are GEMA customer? Here you will find all questions and answers concerning 2FA for music users.


More questions? Search here:

I had opted for my e-mail and a password to login. I no longer have access to my e-mail account. What do I do now?

Did you submit a second e-mail address when you registered your e-mail account in order to have us send you a new password to that address? If yes, then you can recreate the access by using that. 

If you had installed an additional factor apart from your e-mail address, you could also use it in order to provide a current e-mail address.

In case neither of these options apply, please send an e-mail to mitgliederservice@gema. (Reference: 2FA). We are also available to you around the clock by phone.

Need anymore help? Get in touch!

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