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About the GEMA Online Portal
  1. Change customer details

Change customer details

You can adjust almost all customer data yourself if something has changed. We'll show you how to do it.

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  • Change customer details
    • Change address
    • Change bank details
    • Change e-mail address
    • Change name
    • Change venue
    • Company name change
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Change name

  • How do I change my name details?

    If your name changes, you can adjust it in the Online Portal:

    1. Go to My Domain to My details under My space.  
    2. Select My cutsomer details and enter the new name.
    3. Just save changes and you are done.

    If the name of the company changes, you can also customize it in the online portal:

    1. Go to My Domain to My details under My space.  
    2. Select My company data and enter the new name.
    3. Just save changes and you are done.
    4. You will receive a new customer number from us, your existing contracts will be automatically terminated and you will receive new contract offers.


    If you would like to change your user data (the name of the Online Portal login), please send an e-mail to kontakt@gema.de.

Need anymore help? Get in touch!

+49 (0) 30 1200210-53Monday to Friday: 7am until 6pm

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