Navigation
  • skip-to-content
GEMA Logo Help centre
en de
Gema.de
Login/Registration
  • Price calculator
  • Search repertoire
About the GEMA Online Portal
  1. Change customer details

Change customer details

You can adjust almost all customer data yourself if something has changed. We'll show you how to do it.

  • News
  • Change customer details
    • Change address
    • Change bank details
    • Change e-mail address
    • Change name
    • Change venue
    • Company name change
  • Use music
  • Onlineportal
  • Prices & tariffs
  • Invoices
  • Contracts & offers
  • Powers of attorney

Change venue

  • How can I provide details that my establishment has changed address?

    Simply provide us about moving your business by using our Online Portal. Go to My domain and access My details and select My establishments.  Click on the pencil icon to change the address. Please also provide details on the new venue/event location, particularly regarding size (sqm), and indicate the date of your move.

    It is important that you select “yes” or “no” at the bottom in the section usages subject to contract/s will be continued in the new location. 

    Important note: If you have changed or discontinued your music uses, please also terminate the existing contract under My contracts.

Need anymore help? Get in touch!

+49 (0) 30 1200210-53Monday to Friday: 7am until 6pm

  • Facebook
  • YouTube
  • Instagram
  • LinkedIn
  • TikTok

Couldn't find your topic?

GEMA Logo
  • Music creators

    • Become a member
    • Your journey as a member
    • Engagement
    • Royalties
    • Repertoire
    • GEMAplus
  • Music users

    • Branches & more
    • Why pay to GEMA?
    • Music use in public
    • Music use on the internet
    • Music use on Sound recordings
    • Tariffs
  • About GEMA

    • Services
    • Team
    • Career
    • Press
    • Music awards
    • Organisation
  • Service

    • Help centre
    • Online Portal
    • Statutes & Distribution Plan
    • Publications
Copyright © 2025 GEMA. All rights reserved
  • Legal notice
  • Data protection
  • Compliance