I had opted for my e-mail and a password to login. I no longer have access to my e-mail account. What do I do now?

Did you submit a second e-mail address when you registered your e-mail account in order to have us send you a new password to that address? If yes, then you can restore the access by using it.

If you had installed an additional factor apart from your e-mail address, you can also use it in order to provide a current e-mail address.

In case neither of these options apply, please send an e-mail to kontakt@gema.de.  We are also available to you by phone.