I need an additional invoice copy. How can I request one?

You can request a copy of your invoice on the GEMA online portal:

1. Log in or sign up, and link your profile to your GEMA customer account.  In the “My Area” menu, select the “My Invoices” service. 
2. You can now view and download existing invoices directly, or—if no invoice is on file—request a copy of your invoice using the button displayed.
3. If nothing is on file in the online portal: Please call our Customer Center for Music Users at 030 588 58 999. We will then send you a copy of the invoice.

Good to know: For legal reasons, invoices that you download from the online portal are marked “Copy.” We send the original invoice only once to the billing address on file with us.