Need anymore help? Get in touch!
+49 (0) 30 1200210-53Monday to Friday: 7am until 6pm
How do I obtain a code for linking my online account?
If you have not yet received a code by post, you can request one in the Online Portal.
- Log in to the Online Portal with your e-mail address and password or register again.
- You will see a screen asking you to link your customer number. Click on No code received yet?.
- Select the invoice or contract number as the identification feature and enter this and your customer number.
- Now click on Send and you will receive the code by post to your main/standard address.
Further questions
-
Login & registrationI have problems with the registration/linking proc...
-
Login & registrationWhy can I not register with my e-mail address and ...
-
Login & registration(I have received an activation code.) Where do I f...
-
Login & registrationWhy do I need a code?
-
Login & registrationCan you send the code to a different address?
-
Login & registrationHow do I register on the GEMA online portal?
-
Login & registrationI have no customer number yet. How do I register m...
-
Login & registrationWhat do I do if I have lost my code?
-
Login & registrationWhat do I do if I have not received my code?
-
Login & registrationWhom can I contact if I have problems with the onl...