I have problems with the registration/linking process on the GEMA online portal. What can I do?

Registration and login issues on the GEMA online portal are often caused by unsupported browsers or incorrect login details. Please use the latest version of Firefox, Google Chrome, Safari or Edge.

When registering, please use your personal first name and surname without any special characters – company names are not permitted, as access is personalised. Use a secure password and ensure it meets the requirements specified in the form.

If you do not receive a confirmation email, please check your spam folder. If the confirmation link has already been used, an error message may appear when you click it again. In this case, please request a new email via the ‘Forgotten password’ option.