How can I change an offer or parts thereof?
The easiest way for you to do this is to use our Online Portal:
- Log in and go to My contracts on the dashboard.
- For contracts with the status offer, you can adapt the offer via options.
- A free text field opens. Please enter a minimum of 10 and a maximum of 1,000 characters.
- You can upload an attachment via add attachment. We only accept attachments in PDF format, with a total size no larger than 10 MB. There will be an error message if you try to upload the wrong format or files exceeding the size limit.
- Just click on send - that’s it!
We will send you a confirmation regarding your change request to your login email address.
You do not yet use the Online Portal? In that case, please register as a new user. Once you have registered, you can link your online account to your GEMA customer account.
Need anymore help? Get in touch!
+49 (0) 30 1200210-53
Monday to Friday: 7am until 6pm