The offer period is incorrect. How can I change that?
You can do this yourself by simply using our Online Portal. If you already are a customer, please log in and go to My contracts. This is where you find “contracts” in the Offer status. You can adapt the offer via Options.
Please note in the free text field that the offer period is incorrect, and what period should be applicable instead. After that, simply click on Submit.
We will send a message to your login email address with a confirmation of your change request.
Are you a new customer and not using our Online Portal yet? Just sign up as a new customer and link your online account with the GEMA customer number. They were sent to you with the contract offer. More on this in our manual how to sign up.
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