Need anymore help? Get in touch!
+49 (0) 30 1200210-53Monday to Friday: 7am until 6pm
What do I do if I have not received my code?
In that case, create an online account first and then request a code yourself, indicating your customer number and an invoice or contract number.
Should this not work, our customer centre team is happy to help on +49 (0) 30 58 99 99 58.
Further questions
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Login & registrationI have problems with the registration/linking proc...
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Login & registrationWhy can I not register with my e-mail address and ...
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Login & registration(I have received an activation code.) Where do I f...
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Login & registrationWhy do I need a code?
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Login & registrationCan you send the code to a different address?
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Login & registrationHow do I obtain a code for linking my online accou...
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Login & registrationHow do I register on the GEMA online portal?
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Login & registrationI have no customer number yet. How do I register m...
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Login & registrationWhat do I do if I have lost my code?
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Login & registrationWhom can I contact if I have problems with the onl...