04.10.2021Why can I not access my financial details via the Online Portal?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm Why can I not access my financial details via the Online Portal? Have you possibly moved and not communicated your new
04.10.2021How do I submit my bank details?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm How do I submit my bank details? As a creator or an authorised representative, you can simply enter the bank details in
04.10.2021It turned out retrospectively that I am liable for VAT / no longer liable for VAT. Are tax paybacks / chargebacks possible?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm It turned out retrospectively that I am liable for VAT / no longer liable for VAT. Are tax paybacks / chargebacks
04.10.2021What is an exemption?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm What is an exemption? In general, members who have their tax residence abroad must pay tax on their income in Germany
04.10.2021What are the processing periods for exemptions or repayments?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm What are the processing periods for exemptions or repayments? If you have submitted the application for exemption and
04.10.2021How do I notify you when I change my name?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm How do I notify you when I change my name? The easiest way you can do this is in our Online Portal under the service My
04.10.2021I want to offer a cover version for download/streaming/sale. What do I need to consider?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm I want to offer a cover version for download/streaming/sale. What do I need to consider? A cover version is deemed to
04.10.2021How do I notify you when I change my address?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm How do I notify you when I change my address? Simply change your address details or those of your authorising party in
04.10.2021When is it worth uploading a soundfile using the online portal?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm When is it worth uploading a soundfile using the online portal? As a general rule, please register your work with us
04.10.2021A co-author is member of another collective management organisation. Do I have to notify them of joint works or is a work declaration to GEMA enough?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm A co-author is member of another collective management organisation. Do I have to notify them of joint works or is a
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