18.10.2021Do I need an authorisation for third parties to access the online portal?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm Do I need an authorisation for third parties to access the online portal? Yes, you do. Only an authorisation entitles
18.10.2021Why can I not access my financial details via the Online Portal?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm Why can I not access my financial details via the Online Portal? Have you possibly moved and not communicated your new
18.10.2021Where can I view details on my pay-out?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm Where can I view details on my pay-out? Detailed breakdowns (individual statements and usage statements) can be
18.10.2021Why do I no longer receive account statements in the post?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm Why do I no longer receive account statements in the post? If you have registered for the online portal, you can also
18.10.2021How do I submit my bank details?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm How do I submit my bank details? As a creator or an authorised representative, you can simply enter the bank details in
18.10.2021Repertoire
It is important that you register your repertoire with GEMA in a complete and timely manner so that we can license the exploitation of your works on your behalf and subsequently pay out your
18.10.2021How do I notify you when I change my name?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm How do I notify you when I change my name? The easiest way you can do this is in our Online Portal under the service My
18.10.2021I want to offer a cover version for download/streaming/sale. What do I need to consider?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm I want to offer a cover version for download/streaming/sale. What do I need to consider? A cover version is deemed to
18.10.2021How do I notify you when I change my address?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm How do I notify you when I change my address? Simply change your address details or those of your authorising party in
18.10.2021A co-author is member of another collective management organisation. Do I have to notify them of joint works or is a work declaration to GEMA enough?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm A co-author is member of another collective management organisation. Do I have to notify them of joint works or is a
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