04.10.2021How do I change my tax details?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm How do I change my tax details? As a creator or an authorised representative, you can simply change the tax details in
04.10.2021I have received a payment, but not an account statement yet. How can this be?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm I have received a payment, but not an account statement yet. How can this be? It is possible that the account
04.10.2021Where do I find my customer number?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm Where do I find my customer number? You do not require your customer number for online use or a production or recording
04.10.2021What happens, if WvS should disappear from the market?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm What happens, if WvS should disappear from the market? Since WvS acts only as an intermediary, you have concluded your
04.10.2021Which versions of the recording are required?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm Which versions of the recording are required? In order to obtain a clear and unambiguous monitoring result, the final
04.10.2021Can I also upload the entire score of a film and a radio play?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm Can I also upload the entire score of a film and a radio play? If a soundfile only contains one work, the score can be
04.10.2021What do the respective “approval” status details mean?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm What do the respective “approval” status details mean? Incomplete: The soundfile was uploaded but not all required
04.10.2021What reasons for claims are there?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm What reasons for claims are there? We distinguish between the following reasons: Claim regarding distribution
04.10.2021How do I pay the membership fee? Will it be debited from my bank account?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm How do I pay the membership fee? Will it be debited from my bank account? You transfer your first membership fee
04.10.2021Where do I find my membership number?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm Where do I find my membership number? Each GEMA member has a membership number. You can find it in your Deed of
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