01.10.2021Who helps me if I have claims regarding the pay-out for performing rights?
Who helps me if I have claims regarding the pay-out for performing rights? Our VR/A Service department for: Pay-outs for audio recordings (PHONO), online (MOD, VOD, GOP), or usages of your works
01.10.2021My pay-out is incorrect, e.g. because works have not been included for distribution or not enough usages have been included. What can I do?
My pay-out is incorrect, e.g. because works have not been included for distribution or not enough usages have been included. What can I do? Submitting a claim for an incorrect pay-out is quick and
01.10.2021Where can I view details on my pay-out?
Where can I view details on my pay-out? A total overview of your turnover can be accessed in the Online Portal and the Service My royalties. There, you can also find out where the royalties come from
04.10.2021How do I change my tax details?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm How do I change my tax details? As a creator or an authorised representative, you can simply change the tax details in
04.10.2021When do you pay out royalties for my played and registered works?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm When do you pay out royalties for my played and registered works? So that money flows to your account as steadily as
04.10.2021I have submitted a membership application. How long does it take to be processed? Do I get a provisional membership number?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm I have submitted a membership application. How long does it take to be processed? Do I get a provisional membership
04.10.2021I have received a payment, but not an account statement yet. How can this be?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm I have received a payment, but not an account statement yet. How can this be? It is possible that the account
04.10.2021What are the advantages of the GEMA insurance packages?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm What are the advantages of the GEMA insurance packages? Due to the deep understanding of the relevant insurance needs
04.10.2021Why did GEMA choose WvS and not another insurance agency?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm Why did GEMA choose WvS and not another insurance agency? During the selection process in 2016, we asked several
04.10.2021How can I grant an authorisation for the online application?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm How can I grant an authorisation for the online application? For the online application how to license and research
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