04.10.2021Why can I not access my financial details via the Online Portal?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm Why can I not access my financial details via the Online Portal? Have you possibly moved and not communicated your new
04.10.2021Which rights do I assign to GEMA with the Deed of Assignment?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm Which rights do I assign to GEMA with the Deed of Assignment? You assign to us as a trustee all rights in your works
04.10.2021Where can I view details on my pay-out?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm Where can I view details on my pay-out? Detailed breakdowns (individual statements and usage statements) can be
04.10.2021Which categories are paid out? Which belong to performing rights, broadcasting rights and mechanical rights?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm Which categories are paid out? Which belong to performing rights, broadcasting rights and mechanical rights? These
04.10.2021Why do I no longer receive account statements in the post?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm Why do I no longer receive account statements in the post? If you have registered for the online portal, you can also
04.10.2021My account statement shows “BK Guthaben” [credit], but the amount is followed by an“S“ for Soll [debit]. Why?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm My account statement shows “BK Guthaben” [credit], but the amount is followed by an“S“ for Soll [debit]. Why? In this
04.10.2021How do I obtain a copy of my account statements?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm How do I obtain a copy of my account statements? You can print out copies in the Online Portal under My financial
04.10.2021My account statement shows “Your tax ID: was not declared“ or “Your UST [VAT] ID No: was not declared”. What does this mean?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm My account statement shows “Your tax ID: was not declared“ or “Your UST [VAT] ID No: was not declared”. What does this
04.10.2021When does GEMA carry out its bank transfers?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm When does GEMA carry out its bank transfers? We make bank transfers about four working days before the end of the month
04.10.2021When do you charge the membership fee and how much is it?
Mon - Thu: 9.00 am to 5.00 pm Fri: 9.00 am to 4.00 pm When do you charge the membership fee and how much is it? The membership fee of €50.00 (excl. VAT) for authors and
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