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Invoices

Questions sometimes arise when you receive an invoice. Ideally, we can help you directly here. What else you can do.

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Questions about the invoice

  • I am a member of an association. Why do I not receive rebates any longer?
  • I have received an invoice but I am not the event organiser. What can I do?
  • I have received an invoice for live music. The music played at the event was, however, from sound recordings and streaming services. What can I do?
  • Something is not clear to me in the invoice. What can I do?

Check invoice

  • I believe the invoice is not correct. How can I check whether my invoice is correct or request a change?
  • Attendance was really low at my event. How can I apply to have the adequacy of the invoice assessed?
  • GEMA contacts for customer complaints

Copy of your invoice

  • I need an additional invoice copy. How can I request one?

Need anymore help? Get in touch!

+49 (0) 30 1200210-53Monday to Friday: 7am until 6pm

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