Online Portal replaces GEMA Download

General

Will there be email notification with a link when new files relating to a distribution are available?

Yes, when new files are available for you for a payout, you will be notified by email from us.

Will the detailed statements also be sent by post?

Of course you can opt to receive the new detailed statements by post. However, this service is very expensive (€1 per page) because the scope of the statements is expanded quite considerably as a result of the “euros per individual use” change. We therefore recommend using the Online Portal.

How long will the data be available to access in the Online Portal?

Once requested, the files will remain in My downloads for ten days. Following this, they can be generated again via “My royalties” (the data will remain available for ten years).

Do you have further questions? Then please contact us!

You can send us an e-mail: mitgliederservice@gema.de. Please enter the subject in your e-mail: Replacement "GEMA Download". Thank you!

GEMA Download

When will distribution files be made available via the GEMA Download service for the final time?

We provided distribution files in GEMA Download (GDOWN) for the final time on the 1 April 2024 payment date. GEMA Download will remain available until 15 May 2024. We will then discontinue this service. In the future, distribution files will be accessible only via the GEMA Online Portal.

Where can I find the GDOWN distribution formats in the Online Portal?

Files are automatically made available to the relevant member under My downloads. There is no need for the member to request the file in question via the “My royalties” service. The GDOWN files will be made available in the Online Portal for the last time for the 1 July 2024 distribution date.

How do I open the GDOWN files from the Portal (GZ format)?

Download file → right-click on the file → click on "7Zip" → click on "Unzip file here"
(Also applies to Mac users)

How long will the old GDOWN formats remain available?

This will vary: The TXT, TAB and PDF formats were available in GDOWN for distribution dates up to and including 1 April 2024, following which they were discontinued.

We will continue to offer the GDF and CSV formats in the Online Portal for all distribution dates up to and including 1 January 2025.

Which file formats are provided in the online portal for the distribution dates?

Old format GDF and CSV (distribution dates until including 1 January 2025)
CSV (new detailed statements)
PDF (based on the new detailed statements)
CRD (only for sister organisations)

Formats

Will the familiar formats from GDOWN continue once the service has been closed?

No – there are new formats (CSV, PDF) in the Online Portal. The structure of the content is also changing because amounts and uses are now being combined in a single file. This is why we refer to the new formats as “detailed statements”. They have been available in the Online Portal now since the distributions dated 1 June 2023.

To what year and in which formats will the detailed statements be available retrospectively?

The combined detailed statements are available retrospectively in the Online Portal in the new detailed-statement formats, CSV and PDF, dating back to and including 2018.

Is the CRD format also offered to members?

No – the CSV and PDF formats are available to you.

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