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  • Help centre

    Do I need an authorisation for third parties to access the online portal?

    parties to access the online portal? Yes, you do. Only an authorisation entitles another person (spouse/life partner, manager, tax adviser, employee of a publisher, or others) to use the online...

    Do I need an authorisation for third parties to access the online portal?
  • Help centre

    How can I terminate the contract with GEMA?

    The simplest way for you to terminate the contract is via the Online Portal. First, log in to the Online Portal. Then, go to My contracts in the dashboard. Select the option terminate contract in...

    How can I terminate the contract with GEMA?
  • Help centre

    Where do I find my contract offer and how can I accept it?

    Your contract offer can be viewed in our Online Portal: Log in and go to My contracts in the dashboard. For contracts with the status Offer you can adapt the offer by selecting Options. A modal...

    Where do I find my contract offer and how can I accept it?
  • Help centre

    I received an offer by mistake, what shall I do now?

    If you are a customer already, go to the Online Portal: Log in and select My contracts on the dashboard. For contracts with the status Offer, you can adapt the offer via Options. Now indicate the...

    I received an offer by mistake, what shall I do now?

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