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Help centre
How do I register for the Online Portal? And how do I activate my online services?
If you already are a GEMA member, we will outline the process for you below. As a new member, you do not need to register in the Online Portal. We automatically set up an account for you when your...
How do I register for the Online Portal? And how do I activate my online services?
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Help centre
How do I register on the GEMA online portal?
You can access the Online Portal under the link www.gema.de/portal. You can register for the Online Portal with these two simple steps: After clicking on Login/Register, you can log in with your...
How do I register on the GEMA online portal?
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Help centre
I have problems with the registration/linking process. What can I do?
This could be due to various reasons: You are using a browser that does not work. Please use Firefox, Google Chrome, Safari or Edge. Please do not use special characters in your name when you...
I have problems with the registration/linking process. What can I do?
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Help centre
Why can I not register with my e-mail address and my code?
The code we sent to you should only be used for linking the Online Portal and the customer account. It is not your initial password. Please set your own personal password in connection with your...
Why can I not register with my e-mail address and my code?
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Help centre
Wie kann ich den Preis für Veranstaltungen und dauerhafte Hintergrundmusik berechnen?
Wenn Sie Musik auf einer Veranstaltung oder dauerhafte Hintergrundmusik nutzen, hilft Ihnen unser Preisrechner. Das Praktische: Sie können sich im Zuge der Preisberechnung im Onlineportal...
Wie kann ich den Preis für Veranstaltungen und dauerhafte Hintergrundmusik berechnen?
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Use music
Onlineportal Live-Tutorials
05.06.2025 - 14.30 - 16.00 Uhr Erste Schritte im Onlineportal Lernen Sie die ersten Schritte im Onlineportal kennen, einschließlich Registrierung, Login und Nutzung des Dashboards. Weitere Themen...
Onlineportal Live-Tutorials
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Help centre
What do I need to do to use the Online Portal?
If you have not yet used the Online Portal so far, please register as a new customer. We will provide you with a new customer number that you can link to the Online Portal. More on this in our...
What do I need to do to use the Online Portal?
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Help centre
I wish to register one/several pseudonyms. How do I do this?
Please direct your query only in writing (by e-mail or mail) to the corresponding department Members & Partners and indicate your desired pseudonym: E-mail: mitgliederpartner@gema.de GEMA...
I wish to register one/several pseudonyms. How do I do this?
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Help centre
Do I need an authorisation for third parties to access the online portal?
parties to access the online portal? Yes, you do. Only an authorisation entitles another person (spouse/life partner, manager, tax adviser, employee of a publisher, or others) to use the online...
Do I need an authorisation for third parties to access the online portal?
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Help centre
How can I terminate the contract with GEMA?
The simplest way for you to terminate the contract is via the Online Portal. First, log in to the Online Portal. Then, go to My contracts in the dashboard. Select the option terminate contract in...
How can I terminate the contract with GEMA?
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Help centre
Where do I find my contract offer and how can I accept it?
Your contract offer can be viewed in our Online Portal: Log in and go to My contracts in the dashboard. For contracts with the status Offer you can adapt the offer by selecting Options. A modal...
Where do I find my contract offer and how can I accept it?
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Help centre
I received an offer by mistake, what shall I do now?
If you are a customer already, go to the Online Portal: Log in and select My contracts on the dashboard. For contracts with the status Offer, you can adapt the offer via Options. Now indicate the...
I received an offer by mistake, what shall I do now?
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Help centre
The offer period is incorrect. How can I change that?
You can do this yourself by simply using our Online Portal. If you already are a customer, please log in and go to My contracts. This is where you find “contracts” in the Offer status. You can...
The offer period is incorrect. How can I change that?
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Help centre
How can I change an offer or parts thereof?
The easiest way for you to do this is to use our Online Portal: Log in and go to My contracts on the dashboard. For contracts with the status offer, you can adapt the offer via options. A free...
How can I change an offer or parts thereof?
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Help centre
The duration in the offer is incorrect. How can I change that?
This is something that is easy to resolve in the Online Portal. If you already are a customer, please log in and go to My contracts. For “contracts” with status Offer, you can now adapt the offer...
The duration in the offer is incorrect. How can I change that?
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Use music
Portal Tutorials
Onlineportal Live-Tutorial In unseren Live-Tutorials zeigen wir Ihnen, wie Sie das GEMA Onlineportal optimal nutzen. Mit Tipps und Tricks, Ihren Fragen und unseren Antworten. Jetzt anmelden...
Portal Tutorials
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Create music
Anteilsprüfungen
Melden Sie die Werke zunächst als Bearbeitungen freier Werke an Jetzt anmelden Wichtige Informationen zur Anteilsprüfung Bitte beachten Sie, dass wir Ihren Antrag nur prüfen können, sofern die...
Anteilsprüfungen
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Help centre
I have recently registered as an online portal user. Why have I not yet received a Deed of Assignment?
A registration to use the Online Portal is not a member application. You receive a Deed of Assignment if you apply for membership and your application is accepted. We’d love to be of assistance....
I have recently registered as an online portal user. Why have I not yet received a Deed of Assignment?
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Help centre
I have recently registered as an online portal user. Why have I not yet received a Deed of Assignment and da membership number?
You will only receive an authorisation agreement and your membership number once you have submitted a membership application and it has been accepted. Registering on the Online Portal does not...
I have recently registered as an online portal user. Why have I not yet received a Deed of Assignment and da membership number?
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Help centre
I have no customer number yet. How do I register my event in the Online Portal?
You register your event in the Online Portal and we then inform you about the customer number. This is how it’s done: Just log into the Online Portal or re-register. If you are asked for your...
I have no customer number yet. How do I register my event in the Online Portal?
