The accounting cycle in the offer is incorrect. How can I change that?
This is something that is easy to resolve in the Online Portal. If you already are a customer, please log in and go to My contracts. For “contracts” with status Offer, you can now adapt the offer via Options.
A free text field opens. Please enter that the accounting cycle is incorrect and what cycle you want in future. Simply click on Submit.
We will send you a confirmation regarding your change request to your login email address.
Are you a new customer and not using our Online Portal yet? Just sign up as a new customer. After that, you can link your online account to your GEMA customer account. To do this, you use the customer number which we sent to you with the contract offer.
There is also a manual how to sign up.
Need anymore help? Get in touch!
+49 (0) 30 1200210-53
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